Crashes when tagging articles from study inspector#504
I clear out my history and cookies every time, but the site keeps crashing whenever I am tagging from study inspector. It always happens and I would have to exit the page, thus interfering with my progress. Is there a way to reduce or prevent this, aside from having to constantly clear out my cache?
Hi Eloise, thanks for reaching out and sorry for the trouble. That’s certainly not our intended behavior, let’s figure out what’s going on:
- Which nest is this?
- Are you using any filters?
- Does it happen all the time, or only after specific actions?
Feel free to email me (karl.holub@nested-knowledge.com) if preferred. Thanks!
Hi Karl! To answer your questions:
- This is the GSK Anemia of CKD nest
- I am using multiple filters (publication dates, screening status, etc.)
- It tends to happen all the time
Thanks for your quick response!
Great. It looks like your nest is configured for form based tagging. Does it tend to crash immediately after you click Apply/Not Relevant? Or does it occur with some amount of delay (or seemingly unrelated to any action you take)?
Yes, the nest uses form-based tagging. The crash appears to occur randomly, no matter which action I take. Additionally, whenever I try to highlight the title/author on an article from the study inspector list, it closes the pop-up box and I immediately get reverted to the main list. Is that normal?
The crash appears to occur randomly, no matter which action I take.
Does it happen immediately following an action (e.g. you click apply and we crash immediately) or with some delay? Does this happen reproducibly (consistently) or does it only happen some times?
Additionally, whenever I try to highlight the title/author on an article from the study inspector list, it closes the pop-up box and I immediately get reverted to the main list. Is that normal?
Are you highlighting right-to-left? If so, your mouse may be landing & clicking outside the study modal. Clicks outside of modals result in the modal being closed.